Frequently Asked Questions

Didn't find your answer? Contact us via WhatsApp at (21) 99805-8170 or by email at info@fashionbikini.com.

What is the delivery time in Brazil?

Once payment is approved, we ship the order within 2 business days. Delivery is made by the Brazilian Postal Service: PAC within 10 business days and SEDEX within 4 business days, calculated from the shipping date. The exact cost and delivery time appear in the cart when you enter your ZIP code.

Do you offer free shipping?

Yes. Shipping is free for purchases over R$ 399.00 with delivery in Brazil. For international shipping, shipping is always calculated at checkout.

Do you deliver outside Brazil?

Yes. For international orders, we ship via FedEx, door-to-door, with tracking. The delivery time and shipping cost are calculated at checkout after you enter the delivery address. Import fees and taxes are charged by the destination country and paid by the recipient.

How can I track my order?

When the order is shipped, we send the tracking code and the carrier's link by email. You can also find the tracking information on the orders page of your account.

What payment methods do you accept?

Credit card in up to 3 interest-free installments, Pix with a 5% discount, and PayPal. For international purchases, the checkout accepts international credit cards and PayPal, with prices in Brazilian reais (BRL).

How do I choose the right size?

Our sizes range from S to XL, following the ABNT NBR 13377 standard (S = S, M = M, L = L, XL = XL). Measure your bust and hips and compare them with our size chart. If you are between two sizes, contact us via WhatsApp at (21) 99805-8170 and we will help you choose.

Can I exchange or return my order?

Yes, for orders delivered in Brazil. You have 7 calendar days after receiving the order to request an exchange or return for any reason. The item must be returned unused, unwashed, and with the tags attached. Send an email to info@fashionbikini.com with the order number and the reason, and we will send you a free Brazilian Postal Service shipping code. For international orders, we do not offer exchanges or returns due to the cost and bureaucracy of international logistics. See our exchange and return policy.

Will the print look the same as the photo?

There may be slight variations in the position of the print due to the fabric cut.

Can I cancel or change my order?

Yes, as long as the order has not yet been invoiced. Contact us by email or WhatsApp. We can only exchange it for items of equal or lesser value. Once the order has been shipped, it can no longer be canceled.

Where is your physical store located?

At Rua Santa Clara, 33, Suite 1018, in Copacabana, Rio de Janeiro. We have been at this address since 2004.

Do you sell wholesale?

Yes. On our wholesale website, you can build your order online: starting from 15 sets, mixing styles, sizes, and colors, a 40% discount is automatically applied in the cart. Each bikini or swimsuit set counts as 1 item.

Can I sell under my own brand?

Yes. For orders of 100 or more items from our stock, we will replace our labels with your brand's labels free of charge, with the same 40% wholesale discount. It will be ready within 5 business days after we receive the labels. For an exclusive collection developed solely for your brand, the minimum is 240 items. See wholesale with your own brand.

How can I contact you?

Via WhatsApp at (21) 99805-8170, by email at info@fashionbikini.com, or by phone at (21) 3208-1844.